HELP

🧭 HELP CENTER

We’re here to make your journey seamless.
Explore answers to common questions below or reach out — we’re always happy to assist.

📦 Shipping

Standard U.S. Shipping

  • Free on orders over $100

  • 3–5 business days (after 24–48 hr processing)

Express Shipping

  • 1–2 business days — $18 flat rate

International Shipping

  • We ship worldwide

  • Estimated delivery: 5–10 business days

  • Duties & taxes may apply depending on destination

Tracking

  • You’ll receive an email with your tracking number as soon as your order ships.

🔁 Returns & Exchanges

  • Returns accepted within 14 days of delivery

  • Items must be unused and in original packaging

  • Exchanges available for different sizes or variants

To begin a return or exchange, email us at:
📧 support@realluxurytravels.com


Can I cancel or change my order? Yes — contact us within **1 hour of placing your order** to cancel or modify it. After that, it may already be in processing.
What if my product arrives damaged? We’ll make it right. Email us within **48 hours** of delivery with a photo of the item and packaging. We’ll prioritize a replacement or refund.
Do you offer gift packaging? Absolutely. All products arrive in our signature eco-luxe packaging. You can also request **gift wrap** during checkout — it’s complimentary.
Where are your products made? All Real Luxury Travels products are designed in-house and crafted with global partners using **ethically sourced, premium materials**.
How can I reach your support team? Email us at **support@realluxurytravels.com** or use the **Live Chat** option (Mon–Fri, 9AM–5PM EST).